Email Safety for Seniors: How to Spot and Stop Scams Fast

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Helping elderly family members reduce spam mail, political texts, and email spam is a smart move—not only does it declutter their lives, but it also protects them from scams and fraud. Here’s a breakdown of what you can do, organized by type of spam:

1. Stop Junk Mail (Postal Mail)

✅ Steps to Take:

  • Register with DMAchoice.org

    • This service from the Direct Marketing Association lets you opt out of junk mail for 10 years.

    • Website: https://www.dmachoice.org

    • Cost: $4 one-time fee.

  • Opt Out of Credit Card & Insurance Offers

  • Contact Catalog Companies Directly

    • Look for a customer service number or email in the catalog and request to be removed.

  • Use a Mail Interceptor Service (Optional)

    • Services like PaperKarma (paid app) let you snap photos of unwanted mail and request removal.


📱 2. Stop Political Texts and Robocalls

✅ Steps to Take:

  • Forward Spam Texts to 7726 (SPAM)

    • Forward any unwanted or suspicious text to 7726, which helps your carrier block the sender.

  • Block Numbers on Their Phone

    • On iPhone: Tap the number, scroll down, and tap Block this Caller.

    • On Android: Tap and hold the message → Block/report spam.

  • Register on the National Do Not Call Registry

  • Reply “STOP” to Campaign Texts

    • If the text is legitimate (e.g., from a political campaign), replying STOP will often remove them.

  • Install Call Blocking Apps

    • Consider apps like Hiya, Truecaller, or Robokiller to block robocalls and scam numbers.


📧 3. Stop Email Spam

✅ Steps to Take:

  • Mark Spam Emails as Spam

    • Don’t just delete them—use the Report Spam button so the provider learns to block similar emails.

  • Unsubscribe from Legitimate Mailing Lists

    • Scroll to the bottom of the email and click “Unsubscribe.” Only do this for trusted sources.

  • Create Email Filters

    • In Gmail, Yahoo, or Outlook, you can set rules to filter out certain senders or keywords.

  • Avoid Signing Up for Free Offers or Giveaways

    • These often result in an inbox full of junk. Use a second email address for signups if necessary.

  • Use a Spam Filter Tool

    • Consider services like Clean Email, SpamDrain, or Unroll.me to manage inbox clutter.


🛡️ Bonus: General Tips for Protecting Seniors from Spam & Scams

  • Talk Openly About Scams

    • Remind them never to give personal info over the phone or via email unless 100% sure it’s legitimate.

  • Check Their Devices Periodically

    • Review their email and phone settings together to ensure filters and blockers are working.

  • Set Up a Trusted Contact List

    • Help them create a contacts list so they can easily ignore unknown senders.

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